FSSU

Post-Primary

Calculator Remote Support

Search Overlay

FSSU > Post-Primary > Privacy Policy

Privacy Policy

FSSU Privacy Statement

The FSSU is a unit of the Secretariat of Secondary Schools Ltd, and as such, it is covered under the Secretariat of Secondary Schools’ Data Protection Policy. This privacy statement explains the personal data FSSU processes, how FSSU processes it, and for what purposes.

Retention of Data

The FSSU will only retain your personal data for as long as it is necessary for the purposes for which they were collected and subsequently processed, and in line with certain statutory requirements, where relevant. When the personal data that we collect is no longer required, we destroy or delete it in a secure manner. For future information refer to the Secretariat of Secondary Schools Ltd. Data Protection Policy.

Privacy

The Secretariat of Secondary Schools respects the rights of its users and does not, as a general rule, collect personal information of any kind. Where a user voluntarily provides personal information in response to a questionnaire or survey, the data will be used for research or analysis purposes only.

For general web browsing no personal information is revealed to us, although certain statistical information is available to us via our Internet service provider. This information may include the logical address of the server you are using, the top level domain name from which you access the Internet (for example, .ie, .com, etc), the type of browser you are using, the date and time you access our site and the Internet address used to link to our site.

Some of the above information is used to create summary statistics, which allow us to assess the number of visitors to our site and to identify what pages are accessed most frequently. We use these statistics to help us make our site more user friendly.

Copyright

The material featured on this website is subject to copyright according to the Copyright and Related Rights Act, 2000-2019. The material may be downloaded to file or printer for personal use only. Where this material is being issued to others, the source including the URL and copyright status must be acknowledged.

The permission to reproduce Government copyright material does not extend to any material on this site, which may be the property of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

Cookies

This website uses “cookie” to distinguish users of our website. This helps us to provide visitors to our website with a good experience and helps us to improve the website. For more information on cookies, please see our

Collection and Use of Personal Information

When you browse through our website, our web servers collect data which relates to your visit such as:

  • Web browser
  • Device type
  • Search term used
  • What pages you have viewed;
  • Certain interactions you have had on those pages;
  • The number of times you may have visited a particular page; or
  • The amount of time you may have spent on certain pages.

In some cases the data we collect will be anonymous and it will simply tell us what pages have received the most activity and are of particular interest to our customers in general.

This data enables us to provide you with a more efficient and effective customer service by developing a wider understanding and appreciation of our customer base. Where we have identified you specifically we can offer you a more bespoke user experience and assist you with any customer service issues you may have experienced or may be experiencing.

The FSSU collects personal information through our website for the following purposes:

  • Remote Support Services: When a school requests remote support, we record the school name, contact person’s name, and details of the support query. Remote access is provided via TeamViewer, which allows us to assist school Principals, accountants’ personnel, treasurers, and accountants. (See TeamViewer’s Privacy Policy for further details.)
  • Webinar Registration: When registering for webinars, we collect the school name, roll number, participant’s name, email address, and job title to manage attendance and communication.
  • Contact Us Form: When a form is submitted, the contact name, email address and query are collected to respond to the query.
  • Accountants’ Portal: Schools’ accountants use a secure portal on our website to submit annual financial accounts. Access is granted via email address and password authentication.

Individual Rights

The FSSU will store data as long as it is deemed necessary to fulfil the purpose for which such data was collected, while also considering our need to answer your queries or resolve possible problems and to comply with legal requirements applicable under circulars M36/05, 0060/2018 and 0002/2018. When the personal data that we have collected is no longer required the FSSU will delete it in a secure manner. We may be required to process data for statistical purposes, however, in such cases data will be anonymised.

Under the Data Protection Act 1988 and 2003 individuals may request to have their personal data rectified or erased. Please see the FSSU Data Access Request policy for further information.

School Support

When a school contacts the FSSU seeking remote support we record the name of the school and the name of the person who has contacted the FSSU seeking assistance. We also keep details of the support case in our database for the purposes of building our knowledgebase of past issues. Any new contacts registered in our database are emailed to confirm that we have added them to our database which will hold certain pieces of personal information. This email allows schools, accountants and relevant partners to manage how we contact them in future. In the process of remotely supporting our customers, we use the following remote management tools: TeamViewer – View Teamviewer Privacy Policy.

Google Analytics

This website uses Google Analytics and OptinMonster web analytics services to gather statistics on our website. The statistics we gather help us to provide a better web service for the visitors.

Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. This means that the cookies are linked to our website domain(s), and we will only use that cookie data for statistical analysis related to your browsing behaviour on our websites. If you choose, you can opt out by turning off cookies in the preferences settings in your browser.  You can opt-out from being tracked by Google Analytics by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: Google Analytics Opt-out Browser Add-on.

Links to External Sites

Articles on our website may occasionally include some useful links to other third-party sites that are not related to FSSU. Please be aware that once you click to one of these sites, you are subject to that site’s privacy policy and not to ours. You may wish to review the privacy policy for each site you visit.